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If you are currently travelling or returning home:

Please check your flight status directly with your airline. If your return flight has been cancelled and you are already at the airport, speak to the airline staff at the counter. They will assist you with rebooking on the next available flight. If you have not yet reached the airport, contact your airline directly for further instructions. For urgent support, you can also call or email our customer care team, and we will assist you as quickly as possible.

Travelling within the next 72 hours – UAE, Qatar and Bahrain (including connecting flights through these destinations):
If you are scheduled to travel within the next 72 hours, we advise you not to proceed to the airport until you receive further confirmation. We are reviewing all affected bookings and will proactively contact customers to explain the available options. You may also reach out to our team for guidance.

Travelling after 72 hours – UAE, Qatar and Bahrain (including connecting flights through these destinations):
If your departure date is later, your booking is currently under review. Please wait for further updates from us before making any changes. We will share information as soon as it becomes available.

Other Middle East Destinations:
At present, travel to other destinations in the region is operating as scheduled. However, as this is an evolving situation, we recommend regularly checking updates from your airline. If your flight is running normally, your trip is expected to continue as planned.
Traveasy is working closely with airlines, hotels and our local partners to provide ongoing assistance. Your safety is important to us, and we are here to help at every step.

Thank you for your patience and continued trust.